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Legal

Terms and Conditions

Please read these terms and conditions carefully before using our services.

1. Introduction

Welcome to Townlink Limited. By accessing and using our services, you agree to be bound by these Terms and Conditions.

2. Service Description

Townlink Limited provides a mobile gaming platform, Skiza tunes, and other digital content services. Our mobile gaming platform features HTML5 games and operates on a subscription-based model charged via Safaricom airtime.

3. Subscription and Charges

By subscribing to our services, you agree to the applicable subscription fees. Standard data charges from your mobile network operator may apply while accessing our digital platforms.

4. Eligibility

To use our services, you must be 18 years of age or older, possess a valid Kenyan mobile number, and have sufficient airtime to cover subscription costs.

5. Unsubscription and Cancellation

You may unsubscribe from our services at any time via the provided USSD codes or SMS prompts. Please note that there are no refunds for partial subscription periods.

6. Refund Policy (No Refunds)

Due to the nature of our digital services (including Skiza tunes, Video Ring Back Tones, Airtime purchases, and digital Gaming subscriptions), all transactions are strictly final. We do not offer refunds, returns, or exchanges once a subscription is initiated or a digital product is purchased. By using our services, you acknowledge and agree that you shall not be entitled to any refund under any circumstances.

7. Intellectual Property

All content, including games, graphics, code, and text, is the exclusive property of Townlink Limited and is protected by intellectual property laws.

8. Limitation of Liability

Townlink Limited shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting on our platform. Continued use of the service constitutes acceptance of the modified Terms.

10. Contact Us

Townlink Limited
4th Floor, The Arch Place, Nyangumi Rd, Nairobi
Phone: +254 706 200 857